"GMSI's Advanced SPAM & Virus Filtering service reduced the SPAM that arrived in my inbox from nearly 200 messages a day to only two or three. Work has once again become productive for me."

- Elizabeth Allen , President
MarketSmartz 

"GMSI's Business Continuity Gateway has performed flawlessly and their service and support has been exceptional."

- IT Manager
Blackwell Sanders Peper Martin, LLP
A Leading Commercial Law Firm
     In the News:

NEW! 10.12.2006 - GMSI Delivers 12 Months of 100% System Up-time

       Featured Partner :




The trusted provider of reliable phone and Web conferencing services,
Infinite Conferencing delivers feature-rich solutions that range from
on-demand phone conferencing to full-scale online event management.

Mention GMSI and receive 10% off.
Learn more
 

GMSI Technology: Proven Reliability & Security

During the week of January 30, 2002, the reliability of GMSI's email infrastructure was tested and proven during one of the worst ice-storms the mid-west has ever seen. While 500,000 residents and businesses in Kansas City were without power for several days, not a single GMSI client suffered a single minute of downtime. The efficiency of GMSI's platform was due to rock-solid infrastructure and a flawless disaster recovery plan. GMSI provides its customers with a 99.99% Uptime Guarantee!

When you subscribe to GMSI hosted email services, you are taking advantage of a multi-million dollar infrastructure investment that guarantees reliable and secure email communications. GMSI hosted email is based on Cisco powered networks using Sun Enterprise servers. we us an industry-proven, enterprise messaging platform that is scalable to millions of accounts. Our message store is geographically replicated for disaster recovery. Build on XML, .NET and SOAP, GMSi's Messaging Platform is the most flexible in the industry.

  Download Technology One-Sheet (printable version)

Security Features

Data Center Physical Security

  • Class A building spaces with extensive exterior security patrols, card-key access, and logging entry
  • Locked and alarmed single-entrance data centers
  • 24/7 video surveillance
  • CipherLocks and biometric hand-scanners on all critical data center rooms
  • Sophisticated security system with sensors inside the data center
  • Environmental controls
  • Fire prevention
  • Locked cages, individual cabinets, uniterruptible power supplies
  • Backup fuel generator

Operating System Security

  • Routine Sun Solaris security patches and service pack upgrades
  • Automated daily security updates through Red Hat Linux custom software scripts
  • Automated daily Microsoft security updates by GMSI security personnel
  • Routine auditing of file system access permissions and use of permissions by user accounts

WAN Security

  • All network components and connections are physically secured
  • Secure provisioning takes place over SSL
  • Integrated security technology and personnel monitor and prevent virus, SPAM and security attacks

LAN Security

  • Cisco Routers/Switches continuously audited to prevent unauthorized access or tampering
  • Protocol-specific, router-based port filtering and ACLs secure the service at the front door
  • Firewalls operate in HA (High-Availability) mode to protect networks from malicious attacks with full redundancy
  • Firewalls are monitored and updated on a regular basis. Log files retained and copied to alternative storage devices
  • Intrusion Detection monitors the safety of the communcations network 24/7 and scans for suspicious or abnormal activity

Internet Security

  • Vulunerability Testing - GMSI uses proven infiltration methods to test infrastructure allowing technicians to identify and correct any potential exploitation of infrastructure
  • Application Security patches and fixes applied routinely. All applications tested and "de-bugged" to prevent circumvention of security processes through improper code execution
  • Remote Access - Devices are audited to ensure their placement is on non-production, secured servers and do not allow internal connections. All devices operating within the LAN are prevented from being accessed remotely

Reliability Features

Continuous Monitoring

  • 24/7 technician availability ensures that a technician is a available to respond to any network problem
  • Automated monitoring & notification:
  • Service-level monitoring and reporting to ensure performance from the customer perspective
  • Internal component monitoring to ensure performance from teh customer perspective
  • Internal component monitoring to ensure performance of all platform components
  • Automated internal and customer notification

WAN Reliability

  • Multiple connections to Tier-1 service providers ensure that no single provider's issues can impact GMSI services
  • BGP and HSRP Routing through over 10 Tier-1 Providers

LAN Reliability

  • Redundant switch and router fabric
  • Redundant networking components in the rack
  • Multiple switch connections

Disaster Recovery

  • Mail/message data is replicated to multiple systems, including geographically diverse sites
  • A clear and definitive disaster recovery plan is reviewed and data restoration exercises are practiced monthly

Redundancy Features

Multiple Tier-1 Internet Connections

  • Over 10 Tier-1 Internet Connections

Routers & Switches

  • Standby Cisco routers and switches in case of failure

Servers

  • Multiple servers on-site to act as a "Hot Spares"in case of hardware failure
  • Maintenance-free Sun Microsystems and Dell Servers
  • Multiple Data Center locations

Technology Partners

  • Dell
  • Sun Microsystems
  • Cisco Systems
  • Postini
  • SonicWall
  • Global Crossing
  • Internap
  • Equinix
  • NetScreen
  • VeriSign
  • Foundry Networks

 

 
© 2008 Global Messaging Solutions, Inc. All rights reserved.